Privacy Policy & Terms of Service

By accessing or using the website or Services, you agree not to:

• Attempt to disrupt, damage, disable, interfere with, or compromise the security, integrity, availability, or operation of the website, Services, systems, or related technology
• Gain or attempt to gain unauthorized access to accounts, systems, data, materials, or restricted areas
• Submit false, misleading, fraudulent, unlawful, infringing, or unauthorized information or materials
• Misuse forms, assessments, tools, educational resources, training materials, digital products, or other Services
• Copy, reproduce, scrape, reverse engineer, extract, republish, redistribute, resell, sublicense, or commercially exploit any portion of the website or Services except as expressly permitted by Thought Knockout
• Use the website or Services to violate applicable law, infringe another party’s rights, interfere with another person’s use of the Services, or engage in abusive, harmful, or deceptive conduct
• Circumvent access restrictions, payment requirements, enrollment limits, licensing terms, security controls, or technical measures
• Use automated systems, bots, scripts, or similar methods to access or extract content or data in a manner that imposes an unreasonable burden on our systems or violates these Terms

We may restrict, suspend, or terminate access to the website or Services where we reasonably believe it is necessary to protect Thought Knockout, our users, clients, participants, systems, intellectual property, legal rights, or business operations.

We may also modify, discontinue, restrict, or withdraw any website feature, tool, resource, program, or Service at any time, subject to any separate written commitments that apply to a specific paid engagement.

Thought Knockout may suspend, restrict, or terminate access to any Service, account, program, course, tool, resource, or engagement where reasonably necessary to protect our systems, intellectual property, users, clients, business operations, legal rights, or reputation, or where these Terms or an applicable agreement have been materially violated.

We may also suspend or terminate Services for nonpayment, misuse, unlawful conduct, security concerns, abusive behavior, unauthorized sharing or redistribution of materials, or failure to provide information or cooperation reasonably necessary to perform the Services.

Termination or suspension does not eliminate payment obligations, confidentiality obligations, intellectual property restrictions, indemnification obligations, limitations of liability, or other provisions that by their nature should survive termination.

Where a separate written agreement governs termination of a specific engagement, that agreement will control for that engagement.

Thought Knockout provides consulting, educational, analytical, training, and advisory Services intended to support learning, evaluation, planning, and decision-making.

Any analyses, recommendations, assessments, educational materials, training content, reports, frameworks, examples, tools, or other outputs provided by Thought Knockout are based on the information available at the time and are not guarantees of any particular result.

You remain solely responsible for evaluating whether and how to use any information, recommendation, strategy, framework, educational content, or other output provided through the Services. Thought Knockout does not control how recommendations or materials are interpreted, implemented, applied, or acted upon and is not responsible for outcomes resulting from decisions or actions you or others choose to take.

Thought Knockout does not provide legal, tax, investment, medical, mental health, accounting, or other regulated professional services unless explicitly stated in writing and provided by an appropriately qualified professional. Educational consulting, training, professional development, and related Services are not intended to replace advice or services from licensed or otherwise regulated professionals where such services are required.

Unless expressly stated in writing for a specific offering, participation in or completion of any Thought Knockout or T.K.O. Academy course, workshop, training program, assessment, or educational offering does not constitute licensure, accreditation, professional certification, academic credit, admission eligibility, employment qualification, or authorization to practice any regulated profession.

We do not guarantee business growth, financial performance, academic outcomes, operational improvements, employment results, admissions outcomes, regulatory approval, certification, competency, or any other specific result.

The Services are intended to support informed judgment and decision-making, not replace your own professional judgment, internal accountability, due diligence, or responsibility for the consequences of your decisions.

Thought Knockout may provide assessments, scoring systems, analytical tools, diagnostics, reports, frameworks, educational exercises, templates, automated or technology-assisted outputs, and similar resources as part of the Services.

These tools and outputs are designed to support analysis, reflection, learning, planning, and decision-making. They are not intended to produce definitive conclusions or replace professional judgment, independent verification, or advice from an appropriately qualified professional where such advice is warranted.

The usefulness and accuracy of any assessment, analysis, recommendation, score, report, or other output may depend on the completeness, accuracy, context, and timeliness of the information provided to us or entered into the applicable tool.

You are responsible for reviewing outputs for relevance and accuracy before relying on or implementing them.

Thought Knockout may modify, update, refine, replace, or discontinue tools, scoring methodologies, analytical methods, educational materials, features, or output formats over time as our methods, technology, research, and Services evolve.

Unless expressly stated otherwise in writing, outputs generated for one client, participant, organization, situation, or point in time should not be assumed to apply to another circumstance or remain accurate indefinitely.

Pricing, payment terms, scope, deliverables, access periods, and other commercial terms for paid Services are described at the point of purchase, enrollment, booking, proposal, statement of work, order form, or other applicable agreement.

Unless otherwise stated in writing, fees are non-refundable once work has begun, access to paid digital content or resources has been provided, a deliverable has been substantially prepared or delivered, or a live session, training, course, workshop, or other scheduled Service has commenced.

Where a refund, cancellation, rescheduling, or credit policy is stated for a particular Service, that policy will control for that Service.

For recurring or subscription-based Services, applicable billing frequency, renewal terms, cancellation procedures, and access periods will be disclosed at the point of purchase or enrollment.

You are responsible for providing accurate billing and contact information and for maintaining a valid payment method where required.

Thought Knockout may suspend or withhold access to Services, deliverables, training, digital resources, or other paid offerings where amounts due remain unpaid, subject to any separate written agreement.

Scope Changes

Any material change to the agreed scope of an engagement may require written approval, an updated proposal or statement of work, revised pricing, additional fees, or a timeline adjustment.

Thought Knockout may pause, defer, or decline work that materially exceeds the agreed scope until the change is documented and approved.

Unless expressly stated otherwise, estimates, timelines, and delivery dates may depend on timely cooperation, access, information, approvals, or materials supplied by the client or participant. Delays caused by missing or late information may result in corresponding adjustments to timelines or deliverables.

You may provide Thought Knockout with documents, data, records, reports, educational materials, business information, strategic information, files, content, system exports, website materials, or other information in connection with the Services (“Submitted Materials”).

You represent and warrant that you have all rights, permissions, consents, and authority necessary to provide the Submitted Materials to Thought Knockout and to permit us to access, review, process, analyze, reproduce, transform, summarize, or otherwise use them as reasonably necessary to perform the Services.

You are responsible for the accuracy, completeness, legality, and appropriateness of Submitted Materials and for determining whether any information you provide is subject to confidentiality obligations, privacy restrictions, contractual limitations, intellectual property rights, or other legal requirements.

Unless expressly agreed in writing, you should not provide Thought Knockout with highly sensitive, regulated, or restricted information that is not reasonably necessary for the applicable Service, including information subject to specialized legal or regulatory handling requirements.

Where Submitted Materials contain personal information or information relating to employees, customers, students, families, vendors, partners, or other third parties, you are responsible for ensuring that your disclosure of that information to Thought Knockout is lawful and appropriately authorized.

Thought Knockout may rely on Submitted Materials without independently verifying their accuracy, completeness, ownership, or legal status unless we expressly agree otherwise in writing.

We may decline, restrict, delete, return, or refuse to process Submitted Materials where we reasonably believe doing so is necessary to protect privacy, security, legal compliance, intellectual property rights, or our business operations.

Thought Knockout’s website and Services are generally intended for businesses, organizations, educators, professionals, and adults unless a particular offering expressly states otherwise.

Unless expressly authorized by Thought Knockout for a specific Service, individuals under the age of 18 should not independently submit personal information, create accounts, purchase Services, or participate in offerings that require contractual consent.

Where a school, educational institution, parent, guardian, educator, consultant, or other authorized party provides information concerning a student or minor, that party is responsible for ensuring that it has the authority and any consent necessary to provide the information and to authorize its use in connection with the applicable Service.

Clients and users should not provide student education records, sensitive student information, health information, disability-related records, or other regulated or highly sensitive information unless such information is reasonably necessary for an agreed Service and Thought Knockout has expressly agreed to receive or process it.

Where Thought Knockout agrees to provide Services involving protected student information or education records, additional contractual, privacy, security, or data-processing terms may apply.

Unless expressly agreed otherwise in writing, Thought Knockout does not act as a school, educational institution, records custodian, licensed educational agency, healthcare provider, or other regulated provider merely by offering educational consulting, training, assessments, or educational resources.

In the course of providing or receiving Services, either party may receive non-public information that is confidential or proprietary to the other party, including business, operational, strategic, financial, technical, educational, customer, employee, or organizational information (“Confidential Information”).

Each party agrees to use reasonable care to protect the other party’s Confidential Information and to use it only for purposes related to the applicable relationship, engagement, or Service.

Confidential Information does not include information that:

• Is or becomes publicly available through no breach of an obligation owed to the other party
• Was lawfully known without restriction before disclosure
• Is lawfully received from a third party without a duty of confidentiality
• Is independently developed without use of the other party’s Confidential Information
• Is anonymized, de-identified, or aggregated so that it is not reasonably intended to identify the other party

Thought Knockout may disclose Confidential Information to employees, contractors, instructors, consultants, service providers, and other parties who reasonably need access to perform or support the Services and who are subject to appropriate confidentiality obligations.

Confidential Information may also be disclosed where required by law, regulation, subpoena, court order, or other legal process. Where legally permitted and reasonably practicable, the receiving party may provide notice before such disclosure.

Nothing in this section prevents Thought Knockout from using general knowledge, skills, experience, ideas, concepts, techniques, methods, and know-how retained in unaided memory, provided that doing so does not disclose or improperly use client-specific Confidential Information.

Intellectual Property

Thought Knockout and its licensors retain all rights, title, and interest in and to the website, Services, T.K.O. Academy materials, frameworks, methodologies, assessments, scoring systems, analytical methods, templates, training materials, course content, software, tools, graphics, branding, documentation, know-how, and other intellectual property developed or owned by Thought Knockout before or independently of a specific client engagement (“Thought Knockout Materials”).

Unless otherwise agreed in writing, your purchase of or participation in a Service does not transfer ownership of any Thought Knockout Materials to you.

Client Materials

You retain ownership of materials, data, documents, content, trademarks, and other intellectual property that you provide to Thought Knockout (“Client Materials”).

By providing Client Materials, you represent that you have the right and authority to provide them and grant Thought Knockout a limited, non-exclusive right to access, use, reproduce, process, analyze, modify, and otherwise handle those materials solely as reasonably necessary to provide the Services, comply with applicable obligations, and exercise our rights under these Terms.

Deliverables

Unless otherwise stated in a separate written agreement, you may use deliverables specifically prepared for you for your own internal business, organizational, educational, or professional purposes.

Any Thought Knockout Materials incorporated into a deliverable remain owned by Thought Knockout or its licensors. Your right to use the deliverable does not give you ownership of the underlying frameworks, methodologies, tools, templates, systems, scoring logic, training content, or other reusable intellectual property used to create it.

You may not reproduce, publish, distribute, sublicense, resell, commercially exploit, or make Thought Knockout Materials available to third parties except as expressly permitted in writing.

General Knowledge and Development

Nothing in these Terms prevents Thought Knockout from using general knowledge, experience, skills, ideas, concepts, methods, techniques, and know-how developed or refined through providing Services, provided that we do not disclose your confidential information or identify you or your organization without permission.

Thought Knockout may continue to develop, improve, adapt, and create tools, frameworks, educational materials, methodologies, products, and Services that may be similar to or informed by work performed in prior engagements, so long as client-specific confidential information is not improperly disclosed or used.

Thought Knockout will not be responsible for delays, interruptions, failures, or inability to perform caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, flood, epidemic or pandemic conditions, labor disputes, government action, civil unrest, war, terrorism, utility failures, internet or telecommunications outages, cybersecurity incidents, failures of third-party platforms or service providers, or similar events.

Where reasonably possible, Thought Knockout will make commercially reasonable efforts to resume affected Services or communicate material delays.

To the fullest extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis.

Thought Knockout makes no express or implied warranties regarding the website, Services, tools, assessments, educational materials, training, reports, recommendations, digital products, technology-enabled features, or other outputs, including any warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, availability, non-infringement, or uninterrupted operation.

Thought Knockout does not warrant that any Service, recommendation, assessment, course, training, report, tool, or output will meet your specific expectations, produce a particular result, remain error-free, or be suitable for every business, educational, professional, or organizational context.

Any reliance on the website or Services is at your own discretion and risk. You are responsible for evaluating the suitability, accuracy, and applicability of information, recommendations, educational content, and outputs before acting on them.

Certain jurisdictions may not allow the exclusion of some implied warranties. In those jurisdictions, this section applies only to the maximum extent permitted by applicable law.

To the fullest extent permitted by applicable law, Thought Knockout LLC and its owners, officers, employees, contractors, instructors, affiliates, service providers, and representatives will not be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages arising out of or related to the website or Services.

This includes, without limitation, damages arising from lost profits, lost revenue, lost business opportunities, loss of data, business interruption, reputational harm, loss of anticipated savings, educational or professional outcomes, or decisions made in reliance on any analysis, recommendation, assessment, report, training, educational content, tool, or other output.

Thought Knockout is not responsible for losses or damages resulting from:

• Decisions, actions, or omissions taken by you or any third party based on the Services
• Inaccurate, incomplete, outdated, or misleading information supplied by you or others
• The interpretation, implementation, or application of recommendations, educational content, assessments, or other outputs
• The acts, omissions, availability, security, performance, or failure of third-party platforms, service providers, payment processors, technology providers, contractors, instructors, collaborators, or other third parties
• Interruptions, delays, errors, technical failures, unauthorized access, or loss of access to the website or Services
• Circumstances beyond Thought Knockout’s reasonable control

To the fullest extent permitted by law, the total aggregate liability of Thought Knockout arising out of or relating to the website, Services, or these Terms will not exceed the total fees actually paid by you to Thought Knockout for the specific Service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim or, if no fees were paid for that Service, one hundred U.S. dollars ($100).

The limitations in this section apply regardless of the legal theory asserted, including contract, tort, negligence, strict liability, or otherwise, and even if Thought Knockout has been advised of the possibility of such damages.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, these limitations will apply only to the maximum extent permitted by applicable law.

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Thought Knockout LLC and its owners, officers, employees, contractors, instructors, affiliates, service providers, and representatives from and against claims, demands, actions, damages, losses, liabilities, judgments, settlements, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your misuse of the website, Services, tools, assessments, training materials, educational resources, or deliverables
• Your violation of these Terms or any other agreement applicable to your use of the Services
• Materials, data, documents, content, or other information you provide to Thought Knockout
• Any allegation that materials or information you provide infringe, misappropriate, or otherwise violate the rights of another person or organization
• Your failure to obtain any consent, authorization, license, or permission required to provide information or materials to Thought Knockout
• Your unlawful, improper, or unauthorized use of any recommendation, report, assessment, educational material, training, tool, or other output
• Your violation of applicable law, regulation, or third-party rights in connection with the Services
• Claims brought by a third party arising from your actions, decisions, implementation, distribution, or use of Thought Knockout materials or deliverables

Thought Knockout reserves the right, at its expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate reasonably with our defense of that matter.

These Terms and any dispute arising out of or relating to the website, Services, or your relationship with Thought Knockout are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

To the fullest extent permitted by applicable law, you agree that any legal action or proceeding arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction and venue of those courts.

Nothing in this section limits either party’s right to seek temporary, emergency, or injunctive relief in an appropriate court where necessary to protect intellectual property, confidential information, security, or other legal rights.

These Terms, together with any additional terms, policies, proposals, statements of work, order forms, enrollment terms, or other written agreements that expressly apply to a particular Service, constitute the applicable agreement between you and Thought Knockout regarding that Service.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect, and the affected provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

A failure or delay by Thought Knockout to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

You may not assign or transfer your rights or obligations under these Terms without Thought Knockout’s prior written consent. Thought Knockout may assign or transfer its rights or obligations in connection with a merger, acquisition, reorganization, sale of assets, financing, or other business transaction.

Section headings are for convenience only and do not affect interpretation.

We may update these Terms and privacy practices from time to time to reflect changes in our Services, business operations, legal requirements, technology, or other relevant circumstances.

When we make changes, we will update the effective date shown on this page. Where required by applicable law, or where changes materially affect your rights or obligations, we may provide additional notice through the website, email, or another appropriate method.

Unless otherwise stated, revised terms will apply prospectively from the effective date shown on this page.

Your continued use of the website or Services after revised terms become effective constitutes acceptance of the updated terms to the extent permitted by applicable law.

Questions about these Terms, privacy practices, data use, or the Services may be directed to:

Thought Knockout, LLC
E-mail: service@thoughtknockout.com 

You may also contact us through the Contact Us page on our website.